Industry Buying — Refund not received

Address:Kamrup Metropolitan, Assam, 781001
Website:www.industrybuying.com

I had order a micrometer from this online portal www.industrybuying.com on may 10th 2016. Earlier it showed that the item is booked but processing didn't start. I had made a payment of Rs 1369 for the said product. Also since the processing didn't start i mailed them. But they didn't reply. Later on 22nd may i got an sms from them saying my order got cancelled. When i checked my profile in the said site they showed my order got cancelled on 10th may itself. So, if the order is cancelled on dat day itself, now almost 12 days had passed .Still i have not received any refund. Also, the phone number they have kept in their website it says invalid. Now neither they reply to my mails nor can i contact them over the phone.
+1 photos
Was this information helpful?
No (0)
Yes (0)
IndustryBuying.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret for the inconvenience caused to you.
We would like to inform you that your order is cancelled on 22 may from our side & refund for the same is already initiated. We really apologies for the inconvenience once again.We request for your patience and support while your refund is being processed.

Team IB

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndustryBuying.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    677
    Pending
    13
    Resolved
    419
    IndustryBuying.com Address
    Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
    View all IndustryBuying.com contact information