[Resolved] Industry Buying — short supply of items against order no.[protected]

[Resolved] Industry Buying — short supply of items against order no.[protected]

U Umesh Shastry from Bengaluru, Karnataka

I had booked 2 nos. Industrial safety belts vide above order with industry buying online on cash on delivery basis. The courier company delivered the parcel and we paid cash in full for two items. After opening the parcel, we found only one item and we lodged the complaint on 5th of june but till date they have not taken any action to supply shortage item neither refunded the money. It is 2 months and i have sent minimum 6-7 reminders in this regard for which they have not cared to take any action. Was this information helpful? No (0) Yes (0)
Sep 8, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 IndustryBuying.com Customer Care's response Dear Customer, We deeply regret for all the inconvenience caused to you. Kindly be informed that we have initiated the refund against the undelivered quantity from our side & same will be done within 5 to 6 business days. We request for your patience & support while the refund is being processed. Regards, Team IB
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manukarpe

from Bengaluru, Karnataka

Dear Sir,

As of below mail Iam ordered and paid amount for products but till date it was not dispatched please help us

Your order with industrybuying.com [[protected]] amounting to Rs. 897.00 has been confirmed and it is being processed! You can track your order at www.industrybuying.com/#trackorder. Thank You!

alexpothen

from Kunnamangalam, Kerala

I have never seen such a waste online company, I have order booster pump(Order No:[protected] from Industry Buying site, Even after one month, Product was not processed for the shipment, Customer executives were also give multiple wrong commitments.