[Resolved] Industry Buying — wrong product sent.

Veerendra Singh Yadav

from Bhopal, Madhya Pradesh

Address:

Bhopal, Madhya Pradesh, 462038

Industry buying
[protected]@industrybuying.com
[protected]@industrybuying.com
Call:[protected]

Order no:[protected] date: 20/07/2017
Reference no. 00269208 date: 29/07/2017

Dear sir,

It is kind to bring your notice that the product which you send to me is wrong, i want
Mastech ms2101 digital ac/dc clamp meter 1000 a 700 v
But you send me metroq mtq 9025 digital insulation resistance tester & digital multimeter
And you didn’t provide me invoice of the product.
Kindly change this and send me the right and brand new genuine product
Mastech ms2101 digital ac/dc clamp meter 1000 a 700 v
And take this wrong product from here and tell me the time for new delivery and delivery immediately
Or refund my money.

Regards,

Veerendra singh yadav ([protected])

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Sep 1, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apologies for all the inconvenience caused.

We would like to inform you that we have already arranged the reverse pickup against the wrong product delivered and once the product returns to us thereafter refund or replacement against your order will be provided from our side. We request for your patience & support while we are trying to resolve this issue on priority.

Regards,
Teaam IB

Aug 08, 2017

Updated by Veerendra Singh Yadav Dear Sir,

Kindly Refund my Payment Immediately
We already handover the parcel on dated 1/8/2017 as per you instruction and
I’m sending the return receipt kindly Find in attachment.

Regards,

Veerendra Singh Yadav ([protected])