[Resolved] IndustryBuying.com — 2.1 spearkers not dispatched on the 6th day as dont have ant whereabouts of the item
B
bosemithun
from Mumbai, Maharashtra
Address:
110030
Website:
www.industrybuying.com
I had placed an order for the speakers on the 29th and waited for 2-4 days for them to put the tracking order but nothing was there. Then I called them on the 4th day regarding the shipment of the product and they said the they not even sure whether they have the product in stock, so i asked them till when can I expect the product and they said with 4-5 days they deliver. I have the whole recordings of the call where one states that the product is ready for dispatchment and the other states that the product is out of stock... Its been days i have been talking to them but item has not been dispatched as of yet, they say that they have escalated the issue but still no resolution, not even the higher authority know anything about the stock availability nor they are ready to issue a refund for the same.
Would need a resolution as soon as possible
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Complaint marked as Resolved
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2016
IndustryBuying.com Customer Care's response Dear Customer,
Kindly Share your Order ID so that we can assist you better.
Regards,
Team IB
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