[Resolved] IndustryBuying.com — apollo tyres - only 2 out of four delivered

Ashwin Alexander

from Gurgaon, Haryana

Website:

www.industrybuying.com

This is fraud website

Order no[protected]

I order 4 appolo tyres,
After 15days 2tyres were delivered.

Now it has been 29days, even after repeated contacting the coustmer service (Phone, email)

No cancellation request has been taken up.

As of past three days. The toll free numbers / email as stopped working.

They only take sales call. To get people to buy their products.

No respect or service to the customer.

I wish to return and complete refund

My plight should not happen to anyone.

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Jan 23, 2018

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Dec 21, 2017

Updated by Ashwin Alexander Today after three days of non functioning of the customer care number[protected], it finally rang

press 1 for sales call option. (Because the compliant call 2, the call gets disconnected immediately.)

these have TRICK, if it number with multiple complaints they automatically cut the call.

I spoke the 3 different representatives, each they put me on hold the call will get cut immediately. (TRAP)

4 Rep (Mrs Abliasha) i persisted in not putting me on hold. she took up the details. Said the order will be cancelled immediately, with cancellation email send within one hour. As of now it had been 12 hours. STILL NO EMAIL OR CONFIRMATION number.

THESE ARE FRAUDULENT CHEATER & SCAMMERS.

Dec 23, 2017

Updated by Ashwin Alexander Continuation...
Mrs Abliasha ( IS A FRAUD)

No reply even after 48hours ...Hence i called again

Again I spoke to another rep (MrMathor), it took me 45 mins to convince him that a car need 4 tyres to functioning. The rep constantly argued two tyres are sufficient, and hence the company will not take back the 2/4 tyres delivered and will not refund my cash.

WHAT A OBNOXIOUS COMPANY.

After a extraordinary effort and 45 min of explanation, he said he will take the tyres back. and the email will be send within 2-3hrs regarding refund process.

It has been more than 24hrs, No such email has been received.

AGAIN THIS IS MONEY SUCKING SCAM FROM GENUINE ONLINE BUYER. DELIVERY ON HALF PROMISES. DESTROYING AND DISRUPTING LIFE.

INDUSTRYBUYING.COM IS SCAM!!!

Verified Support

Dec 23, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that we have escalated your complaint to our concerned department. We request you to allow bit more time and we will try to resolve the issue at the earliest.

Your patience & support is highly appreciated in this regards.

Regards,
Customer Support
Team IB

Jan 02, 2018

Updated by Ashwin Alexander Dear sir,

It has been more than 42days, NO CHANGE IN THE STATUS QUO

I request you to cancel and refund the entire amount.

Kindly request your agent to pick the two tyres

And REFUND MY ENTIRE CASH AMOUNT.

ASAP.