[Resolved]  IndustryBuying.com — Cancellation of Order after One Month

Address:	620024
Website:	www.industrybuying.com

I have order some industrial item from IndustryBuying.com on 27-Nov-2015, Order ID 296978. In that order, includes an item called wooden vise(item Code: 555 S). It cost Rs. 1061. According to IndustryBuying.com, special item take 4 weeks to dispatch. If they are not able to dispatch within 7 days from order date, they will intimate us either to get extra time or if the consumer doesn't like they will refund the money. I my case they didn't sent any mail asking permission for delay dispatch. So I sent a mail on 28-dec-2015 asking dispatch updates . They replied me on 3-Jan-2016 as my order was cancel. They held the amount of Rs.1061 for more than 35 days without any prior permission from me and after that they are telling my order was cancel. This is not a healthy trend. They should fulfill the order and sent me the item within 1 week.