[Resolved] IndustryBuying.com — Cancellation request order id 905653 dt 12 aug 2016

st steven

from Chandigarh, Chandigarh

Address:	Chandigarh, Chandigarh, 160101
Website:	www.industrybuying.com

I had ordered karcher vaccum cleaner wd6 p, though i wanted cod but it was not available so i paid rs21000/- approx by cr card. The company has not shipped the order and no reply from customer care nor any phone is reachable. I think this is a sham website as the fax number given on the website is of some pvt person. I have asked them to cancel the order but no reply from them. I think this is a online fraud. If you can reach the company kindly have the order order id 905653 dt. 12 aug 2016 cancelled. I want to cancel the order it has not been shipped.
I hope sound sense of responsibility will prevail on this company & this would be cancelled (If they relay exist). If i don't get any response from them i will be approaching cyber cell 7 economics offences wing. Kindly cancel the order & refund immediately.

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Sep 18, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

IndustryBuying.com Customer Care's response Dear Customer,

We really apologies for any inconvenience caused to you.
We're writing to let you know that we have a tat time of 4 to 7 working days for shipping the order from our side but now as per your request we have cancelled your order & refund for the same is also initiated. You will get your refunded amount within 2 business days. We request for your cooperative support while your refund is being processed.

Regards,
Team IB