[Resolved]  IndustryBuying.com — Cancelled the order but no refund

Address:Madurai, Tamil Nadu, 625009

I purchased a Cumi Heat Gun in Industry Buying.Com my order Number is :396942 and there was no reply regarding dispatch detail even after 10 Days. So I cancelled the order. Now I need to know the refund status but the is no reply from customer care mail. I tried through customer care contact number given but they are not even answering the call. If there is no reply I will file a case against IndustryBuying.Com.
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Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2016
IndustryBuying.com Customer Care's response
Dear Customer, Your refund is already under process and you will get an intimation once its done. Regards, Team IB
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