IndustryBuying.com — Committed to deliver the material and cancelled it without informing

Address:

Khasra No: 401, 402, First Floor, Ghitorni, Delhi - 110030

I had placed the order for 5SL43630RC - 1 nos.
After that I received a call from the call center for enquiring whether the order is confirmed and I informed them if the stock is available I shall commit my client ahead for delivering the product, to which they replied, the material is in stock and will be delivered to you within 3-4 days.
The immediate next day, I had informed them to change my billing details and confirmed again about the stock, the reply was positive.
After 10 days, I called the call center to check the status and came to know that the material is not in stock. I requested them to arrange the material since I have commitments ahead, kindly understand, To which they assured me that the material will be arranged and delivered in 10 days.
To my shock, within next 1 hour, I received a message saying, the order is cancelled.
My complain is if the order is committed and not completed from your side, Industrybuying.com should be guilty about it and apologize for the same, instead Mr. Raj from the call center tried to explain me that they are not responsible for fulfilling their commitment and I should think before placing the order to trust industrybuying.com or not.

This is a fake company. They give false commitments and blame the clients to trade with them. I was lucky that I chose to pay on delivery or else I would have lost my money or maybe my money would have been stuck there.