[Resolved]  IndustryBuying.com — complaint

Address:Dakshina Kannada, Karnataka, 575019
Website:www.industrybuying.com

I had purchased stanley tool bag and other brand tool box worth rupees1602 prepaid but still no order is shown in my account and no message or email regarding my order, i even emailed to customet care but no action taken. Transaction #[protected], they previously also cancelled one of my purchase which i had paid but still not refunded me till now order #[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Oct 10, 2017
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
IndustryBuying.com Customer Care's response
Dear Customer,

We deeply regret for all the inconvenience caused. This is in regard to order 2448258. We would like to inform you that refund against both the cancelled product has been done from our side on 28 Aug with transaction id. [protected] and on 02nd Sep with transaction id. [protected].

Against the transaction[protected]. We have forwarded a case for the same to our concerned department. You will get the refunded amount against this transaction within 5 to 6 business days.

Regards,
Team IB
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndustryBuying.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    677
    Pending
    13
    Resolved
    419
    IndustryBuying.com Address
    Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
    View all IndustryBuying.com contact information