[Resolved] IndustryBuying.com — Complaint regarding order no - 1245509

Jo Thomas

from Mumbai, Maharashtra

Address:	400706
Website:	www.industrybuying.com

I ordered the water pump on 19th november 2016 and after a lot of patience i got the order delivered on 3rd december. But to the worst when i unpacked the packaged it was clearly visible that it has been used and also wrong invoice was sent to me by these cheaters. Now since 2 weeks i am struggling everyday to get my refund. Every day when i call up the customer care says it is under process as they are being trained to say it under any damn situation. So plsss try not to do order anything from here. Its the worst online shopping experience i have ever had.

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Jan 19, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2016

IndustryBuying.com Customer Care's response Dear Customer,

kindly accept our sincere apology for the inconvenience caused.
We would like to inform you that we have already initiated the refund against your order from our side. You will get the refunded amount within 2 business days if not yet received. Your patience & support is highly appreciated in this regard.

Regards,
Team IB