[Resolved] IndustryBuying.com — Customer care number for order status is not working

Er Girish Satardekar

from Alwar, Rajasthan

Address:	110030
Website:	industrybuying.com

I have ordered vacuum cleaner with order I'd 1020899 but the status of order is still on approval even after 5 days, the processing and delivery is very slow and no support, I have already paid the money.
When I call customer support team they say to dial other number but when I call it gets cut within some time, I request consumer court to kindly look into the matter so that all other customers do not face these problems.

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Oct 29, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

IndustryBuying.com Customer Care's response Dear Customer,

Apologies for the inconvenience caused to you.
This is in regard to your order 1020899. We have escalated your case to our concerned department with reference no. 00117018. You will be contacted within 2 business days for the same from our side. We are trying to deliver your order ASAP. Thank you for your patience and support in this regards.

Regards,
Team IB

Verified Support

Sep 24, 2016

IndustryBuying.com Customer Care's response Dear Customer,

Apologies for the inconvenience caused to you.

This is in regard to your order 1020899.

Your order has been shipped through TCI-XPS with tracking id[protected]. It will reach to your address within 4 to 5 working days.

Thank you for your patience and support in this regards.

Regards,
Team IB