[Resolved] IndustryBuying.com — Damaged product received - order id[protected] | |||||
This is to inform you that i have received the product hb solar 100 watt solar panel hb sp01from industrybuying.com in damaged condition. The side aluminium frame is out from the panel and the glue is also out. This kind of service was not expected. I am very much angry and disappointed. If this is not resolved i will go to the consumer court. Please see the attached picture and return the product with refund of amount rs. 2947. Was this information helpful? | |||||
Aug 13, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 IndustryBuying.com Customer Care's response Dear Customer, We regret for the inconvenience caused. We would like to inform you that case damage product delivered to customer then it must be reported to us within 2 business days from the time of delivery unfortunately we have received your complaint after the policy period, so we are not able to entertain it. Hope for your understanding & support in this regard. Regards, Team IB | |||||
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
Their website is poor and static with no proper maintenance .
Customer care guys behaves rudely and unethically . They treat clients as beggars and no response for the complaints.
Apart all of these the products are defective and doesn't have quality .
We apologies for any inconvenience caused. We request you to elaborate your exact concern along with your order id, so that we may look into it & try to assist you in a better way.
Regards,
Team IB