IndustryBuying.com — Delay in order [protected]

It is about order no [protected].
After 7 days of order, status showing on approval stage and jok is, today is delivery date.
One person called me and in very rude manner he said your order is branded and will take time ok and was insisting me to say ok so repeatedly he was saying ok ok ok. No regret no valid reason, he was in hurry just to listen ok and he cut the phone. Basically I said ok.
Very funny way of business.