[Resolved] IndustryBuying.com — divano office chair

Jeet Furia

from Hyderabad, Telangana

Website:

industrybuying.com

Received chair with broken hand and wheel in the month of august. Reported the same day to the team. Still not replaced. Always asking for 48 hours. They have sent a spare hand and tell me to get it replaced by myself. The wheel is still not noticed. I ask them for details of the vendor or anything related to them such as address, contact numbers etc., but i'm refused the details.

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Dec 10, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

IndustryBuying.com Customer Care's response Dear Customer,

kindly accept our sincere apology for the inconvenience caused. We request you to elaborate your exact concern along with your order id, so that we may look into the issue and try to assist you in a better manner.

Warm Regards,
Customer Support
Team IB