IndustryBuying.com — Faulty product received no replacement and no response | |
I ordered RGP Indian Standard Convex Mirror from industrybuying order no 495484 . I received completely broken product and its many bits and pieces where I couldn't open the package itself fully. I contacted the customer care about the defective product. They suggested that I send them pictures of the same and they will follow it up. I mailed the pictures on 14 Mar 2016 but still no reply from industrybuying. They have the worst customer service and don't even know how to treat their customers. I will continue share my worst experience and wouldn't recommend this to anyone. Was this information helpful? | |
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IndustryBuying.com customer support has been notified about the posted complaint. | |
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
We regret for the inconvenience caused to you.
We would like to inform you that we have initiate the refund against the damage product delivered to you without arranging reverse pick up. You can keep the product & within 24-48 hours you will get the refunded amount.
We request for your support and patience while your refund is being processed.
Regards,
Team IB