[Resolved] IndustryBuying.com — Fu. Fu. Sh..1619969 nilkamal claymont shoe cabinet

Sumedha Dawar

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110092
Website:	IndustryBuying.com

We had order the product mentioned in the subject line above. Instead they delivered another design of a shoe rack (Churchill) which had different specifications and dis not meet our needs. The product that was delivered is completely different than the one ordered and is also a lower cost product as compared to what we ordered. We have called the helpline a lot of times and provided them all the necessary details. However no action has been taken. They keep putting the complain off by saying provide the sku. We have given pictures and details of all bills and invoices but no progress has been made.

Was this information helpful?

No (0)

Yes (0)

Apr 1, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

IndustryBuying.com Customer Care's response Dear Customer.

Kindly accept our sincere apologies for all the inconvenience caused to you. We request you to let us know your order id, so that we may look into the issue & provide you better assistance in this regard. We request for your patience & support in this regard.

Regards,
Vishal Tyagi
(Team IB)