IndustryBuying.com — Hand push seeder - Defective Product

I placed an order for handpush manual seeder and received the same from Industry buying. The product received is defective and is broken at two places.

I immediately raised a return and refund claim. The return order was confirmed through their courier partner. However, everytime the courier representative reached my address he refused to carry the item as he was on a two wheeler and the item is big to be carried on it.

The same has been doing rounds since 3 weeks now.

Hopeless experience from IB.

Order number [protected]