I purchase one Heavy Duty Garbage Dustbin (Nilkamal) on 14.7.22 and Paid full amount Rs. 3700. Product was delivered on 22.7.22 after many reminders and upon opening the package, Wheels were Missing?? Unpacking video was taken and complaint was registered with customer care. All their customer care Executives including Qureshi, Jagruti, Leena and SHOBIT(T/L) are very very RUDE, unfit to be customer care and after at least 15 telephone calls and convincing them they agreed to Take back their incomplete product and refund the amount (official email received) suddenly after 2 days, again Shobit changed his words and said Return not possible?? It is a breach of contract Kindly intervene and report the matter to Delhi consumer forum and other public domain. Now I have paid the money, and product supplied by them is Not Usable? I am in total Dark now, what to do? Very very bad company without value for its commitments?? Kindly beware public!!
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