[Resolved]  IndustryBuying.com — industry buying, debited money from cc, but order not received

Address:Helpline Number: Call: +91 8448449073

Hi,

I have ordered a black & decker 350w corded string trimmer from industry buying through online. My order number is[protected]. But did not receive any order confirmation email or sms after that. I did not even received the invoice of that purchase but my money got debited from my cc account for that. I called the help line number and they are not receiving my call. I sent emails but did not get any response back from them. Which is now worrying me.
This is really an unprofessional and worst service from a merchant like industry buying. However what i want to know is, what is the current status of my order? When i will receive the order confirmation email along with invoice? When my black & decker 350w corded string trimmer will be delivered to my address?

Please assist me with this to know at least the status of my order.

Attaching screen shots of payment proof and order date
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Jul 11, 2020
Complaint marked as Resolved 
ordered cancelled and money refunded
IndustryBuying.com customer support has been notified about the posted complaint.
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