[Resolved] IndustryBuying.com — Item that i have paid for, not received | |||||
I had placed an order over 45 days ago for A4 size paper and paid around Rs 900. The order# 984513. First industrybuying sends me messages that I received the item when I did not. I get back to them with screenshots of the messages that I kept receiving everyday from their courier safeexpress which said out for delivery in the morning and unsuccessful delivery in the evening. This goes on for 10 days. No one contacted at all and the parcel goes back to them. I have been corresponding throughout this period via emails and rep. said that I had refused the order which is entirely not true. I just need my refund please. They sent me an email 2 weeks ago stating my refund is initiated and I would receive it in 2 days. Was this information helpful? | |||||
Dec 6, 2016 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Nov 04, 2016 IndustryBuying.com Customer Care's response Dear Customer, Apologies for the inconvenience caused. We would like to inform you that refund against your undelivered order is already done from our side on Oct 21st with reference id.[protected]. Thank you for your patience & support in this regard. Thanks ! Team IB | |||||
 2 Comments | |||||
Comments
They never Understood of their concepts as well as they are doing ...
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I ordered a vacuum cleaner through industry buying .com and paid through net bankig on 23rd october. Till now they did not start processing my order and not even answering my mails.
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