[Resolved]  IndustryBuying.com — material not shipped

Address:New Delhi, Delhi, 110030
Website:www.industrybuying.com

I received only 2 items out of 4. Today(21st May) I received the 2nd item from my order and one item is under transportation. But they sent me a message that my all materials are successfully delivered to me and nothing is remaining in my order. I sent too many mails to the customer care of IB regarding pending material but I didn't receive a single reply from them. What about the remaining one item? I already paid full amount to all my purchases. Pls open and check my mail there I attached advance payment receipt copy. Don't be silly with customers. Try to be genuine or atleast real one.

"""""I ordered mechanic hand tools (Taparia socket spanner set, taparia double ended spanner set, stanley combination spanner set, stanley feeler gauge) worth of rs 4800. The order number is[protected] dated 9th may 2018. Still the materials are not shipped. Here i've to seen so many negative comments on your service. Now i got a little bit fear on you. Am i trapped?
Order number is one zero three nine eight six four zero eight..."""""
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Jun 30, 2018
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
IndustryBuying.com Customer Care's response
Dear Customer,

Greetings from Industrybuying.com!

Kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that your order has been cancelled due to availability issue with our vendor and refund against your cancelled product have been refunded with the reference id. 5b0e32804b4f6 on 30th of May & same will get reflect within 4-7 business days in your account. Thank you for your cooperative support with us.

Have a good day !!!

Warms Regards,
Customer Support
Team IB
Complaint comments 

Comments

We bought an office chair from Indutrybuying.com on May 2, 2018. The chair got delivered on May 14, 2018. It was semi-assembled when we received it. The back of the chair was semi-assembled

Received a faulty product from Industry Buying.

Tried to call them no response -

Looks like a fraud company - Industry Buying
farooq1972's reply, Jun 6, 2018
Order Number 104098925
farooq1972's reply, Jun 8, 2018
I am out of station now. Our Supervisor will send you email details on the picture
You can also contact him on his mobile phone +918867856167
Please take the case bit seriously as I need this to fixed as soon as possible

Hope Industry buying will not disappoint me.

Thank you

Mohammed Farooq
farooq1972's reply, Jun 8, 2018
For the past two days your help line is out of order
farooq1972's reply, Jun 8, 2018
Please call us on +918867856167
farooq1972's reply, Jun 8, 2018
I am not getting proper response from Industry buying. Worried being cheated. I have paid Rs 8, 500
farooq1972's reply, Jun 9, 2018
Can someone from Industry Buying help me

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