[Resolved]  IndustryBuying.com — money refund after not deliver for more than 15 days

Address:Lucknow, Uttar Pradesh, 208026

Hi, i purchased a ladder from industry buying but product was not even shipped after 15 days. So i cancelled my order and asked them to refund my money. As per their mail it was supposed to be done in 2 to 5 days but it was not done. I dropped mail (As their customers helpline number was not working) but still they said it has been forwarded to finance team and not given any date. It is about month now i have not received my money back.
Order id 1037033 order date 17 march amount 2292
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May 22, 2018
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
IndustryBuying.com Customer Care's response
Dear Customer,

Kindly accept our sincere apology for the inconvenience caused. We request you to share your correct order id, so that we may look into the issue and try to assist you in a better manner.

Warm Regards,
Customer Support
Team IB
Complaint comments 

Comments

Order I'd is[protected]
I have placed an order and apart from the payment receipt, no updates on my order so for

pls keep the customer informed of the status

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