IndustryBuying.com — Money taken, goods not dispatched even after 10 days

Vikram.m

from Coimbatore, Tamil Nadu

Address:	110030
Website:	www.industrybuying.com

Complete fraud company. Made payment of over 27, 000 rs on 16th march for goods they claimed to have in stock, 10 days have passed but no signs of anything, not even dispatch details.
Ib.com policy states "if material is in stock or readily available, we dispatch in 3-4 business days... . If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount"
None of these commitments were kept
Prompt service before and while making payment but after receiving payment no news, no answer from helpline, automated response from email sent.
Unprofessional unethical conduct. Cancelled my order now lets see how long the money takes to come.
I wouldn't recommend buying even a pin from this company.

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IndustryBuying.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer,

We really apologies for any inconvenience caused to you.

kindly share your order id. So, that we may assist you better.

Regards,
Team IB

Vikram.m

from Coimbatore, Tamil Nadu

Dear IB

IB ID : 523869. and the PAyu refund Transaction ID:[protected]

Obviously there is no intention by your company to resolve genuine complaints. Firstly the goods purchased and payed for in full were not despatched even after the scheduled 'delivery date', now after canceling my order the refund hasnt reached me and almost a month has passed.

THIS IS PATHETIC ...