[Resolved] IndustryBuying.com — no delivery yet for order no.[protected]

Mahesh Kulye

from Mumbai, Maharashtra

Address:

560092

Hello,

I have placed the order for water pump on 8th april as i need it urgently however there is no any update than payment received.

It is a summer and i can wait till 19th afternoon to receive this shipment. Else, i shall cancel this as it is of no use for me.

By seeing the complaints on your site, i rethink whether i have chosen right place to order my shipment.

Thanks

Mahesh

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May 22, 2018

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Apr 15, 2018

Updated by Mahesh Kulye Hi,

I have ordered kirloskar water pump with order no.[protected] on 8th april 2018. However, even 8 days after confirmation of the order, it is not moving at all.

The delivery time mentioned during buying was within 8 days to my pin code address and this is the only reason i bought it.

Since it is summer with heavy need of water, i can not wait more.

In this regard, requesting you to cancel my order and refund the money on my account.

You can call me on [protected] if you have any questions.

Thanks

Mahesh

Verified Support

Apr 16, 2018

IndustryBuying.com Customer Care's response Dear Customer,

Greetings from Industrybuying.com!

Kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that your order is under the process of procurement and we have also forwarded the complaint to our concerned department. So, we request you to allow us a bit more time. We appreciate your understanding and patience in this regards.

Warm Regards,
Customer Support
Team IB