[Resolved]  IndustryBuying.com — no update on order[protected], storage rack

I had placed order for a storage rack nearly 1 month back; as per the item list ing in the industrybuying.com, delivery time is, 4 to 6 days. So i called customer care couple of times, i was always told that they will get back within 48 hours;many 48 hours have gone by;no update still;what's happen ing??
Can u at least refund the money, i[censored] r not able to process the order?
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Jan 23, 2018
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2017
IndustryBuying.com Customer Care's response
Dear Customer,

We really apologies for all inconvenience caused to you. We would like to inform you that your amount has been already refunded from our side with refund transaction id [protected] on Dec 23, 2017 & same will get reflect in your account within 5-7 working days from the date of refund. Thank you for your patience & support.

Regards,
Customer Support
Team IB
Complaint comments 

Comments

Just i have recived my order no[protected]is wrong supply .i m inneed LH side but supply is made RH..pl do needful..replace or send LH side 1 pec more...thx

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