[Resolved] IndustryBuying.com — non receipt of order cancellation amount

nnagarajan

from Chennai, Tamil Nadu

Address:	600097
Website:	industrybuying.com

Sir,
Please refer to my order no.[protected]. Vide this purchase order, i have made order for supply of six numbers of crompton triton antique copper ceiling fans amounting to rs. 24, 942.00. But, due to your inability to procure and supply the articles, the order has been cancelled at your end. The payment has been made through net-banking while ordering for the products. However, the refund amount of rs. 24, 942.00 has not yet been received by me. Incidentally, it is to mention that, your 'track order' portal shows that the reimbursement has already been made. Therefore, it is requested to do the immediate needful for making the reimbursement at once.

Thanking you,

Sincerly yours'

Nattar nagarajan

Was this information helpful?

No (0)

Yes (0)

Mar 5, 2018

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Jan 24, 2018

Updated by nnagarajan Reference; order no.[protected]
Sir,
Please refer to my earlier complaint in this regard. Due to your inability to supply the indented articles of six numbers of crompton make ceiling fans of 'triton antique copper' model, you have cancelled the order. However the refund money is yet to received back. Neither you have cares to respond to my complaints. Amount paid of rs 24, 942.00 was through netbanking. Kindly arrange for immediate reimbursement

N. Nagarajan
Mob no. [protected]
Email: [protected]@yahoo.com

Verified Support

Feb 02, 2018

IndustryBuying.com Customer Care's response Dear Customer,

We really apologies for all inconvenience caused to you. We would like to inform you that your amount has been already refunded from our side with refund reference no. [protected] on Jan 20, 2018 & same will get reflect in your account within 4-7 business days from the date of refund. Thank you for your patience & support.

Regards,
Team IB