[Resolved] IndustryBuying.com — Order no :[protected]

Yasrashid

from Mysore, Karnataka

Address:	560094
Website:	WWW.industrybuying.com

I ordered a AX3 and Instead I was sent a AX4, I called and complained, thereafter a senior accounts manager called me up and told me that everything will be looked into, but nothing happened, today i called up the operator refused even to answer any questions and said it was too late, Now that you are refusing to do any thing about it i think it is plain cheating sending the wrong product.

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May 11, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

IndustryBuying.com Customer Care's response Dear Customer,

We regret for all the inconvenience caused to you. We would like to inform you that we offer return/replacement with days from the date of delivery but unfortunately we haven't received any complaint from your side in the given policy period, so we are not able to entertain this complaint but we have forwarded a request to our concerned department to provide the brand customer support details. We request you to wait for sometime & will surely provide you better assistance.

Regards,
Team IB