[Resolved] IndustryBuying.com — order no:[protected] shipment sent date sept. 08, 2018, 12:09 a. m. | |||
Item ordered : Almonard tempest mark ii pedestal fan dia 18 inch size 450 mm Brand: almonard Type: pedestal fan No. Of blades: 3 Power supply: 230 v Power: 80 w Speed (Rpm): 1440 Item delivered : exhaust fan Industry buying has neither arranged to pickup the exhaust fan delivered nor delivered the pedestal fan ordered. From: balkishan rawat Sent: tuesday, september 18, 2018 11:33 am To: [protected]@hotmail.com Subject: re:[# 107551 #] order no:[protected] delivered wrong item Dear customer, Greetings from industrybuying.com! This is in regards to your order 4621386. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that kindly share your complete/ full address with us, so that we may assist you better in this regards. Rest assured, we are working on your concern and surely try to resolve this issue at the earliest. Thank you for your cooperative support with us. Regards, Customer support Team ib — on wed, 12 sep 2018 14:37:14 +0530 [protected]@hotmail.com wrote — Dear sir/madam, I got delivery of 9 inch exhaust fan instead of the ordered almonard 18" pedestal fan. Request you to do the needful urgently as item required for ganesh festival. Very disappointed with industry buying. May not do any further online transactions. Best regards, Nilesh dessai Was this information helpful? | |||
Oct 30, 2018 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Sep 29, 2018 IndustryBuying.com Customer Care's response Dear Sir, Kindly accept our sincere apologise for the inconvenience caused to you. We would like to inform you that your reverse pickup is booked from our side and it will be done within 1-2 days from our side. So, we request you to pack your shipment and ready with the invoice. Regards, Team IB | |||
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Comments
On 10.10.2018 3, 00pm received a damaged condition. The solar panel order no.[protected], Front panel glass is completely broken. the images of broken parts is enclosed for your refefence. please replace or refund the amount. pl arrnge to pickup the item.
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