[Resolved] IndustryBuying.com — Order nos 1128295 & 1131211

invincia

from Mumbai, Maharashtra

Address:	110030
Website:	www.industrybuying.com

Order nos 1128295 & 1131211, ordered on 15th oct 2016, no update as of yet. when will i receive them? no response on both numbers provided[protected]toll free) &[protected]. calls just getting disconnected. tried at a dozen times, everytime the calls et disconnected. tried to chat online with them, but no response at all. need a speedy resolution or please refund my money back.
Seeing the 'about us' page of this website, thought this is a trustworthy website, but turns out, indian online shoppers will continue to be cheated even by big names.

Was this information helpful?

No (0)

Yes (0)

Dec 8, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

IndustryBuying.com Customer Care's response Dear Customer,

We apologies for the inconvenience caused to you. We would like to inform you that due to some product availability issue with the vendor your order is not shipped yet but we're working real hard to sort out this issue as soon as possible and shall update you on this concern at the earliest. Thanks ! Team IB

Verified Support

Nov 07, 2016

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apology for not being able to satisfy your requirement.

We're writing to let you know that as per your request we have cancelled your order from our side & refund for the same is also initiated. We regret for the inconvenience once again. Thank you for your patience & support in this regard.

Regards,
Team IB