[Resolved] IndustryBuying.com — Order placed on sept 26th - order#1068043.

Srinivasan Selvaraju

from Chennai, Tamil Nadu

Address:	600088
Website:	IndustryBuying.com

I have placed an order with Order#1068043 on Sep 26th and no updates yet. I have made multiple calls on knowing the delivery date. Yet no response. Can you please provide an update at the earliest. Each time i spoke to customer service i have informed that we will dispatch the next day. But looks like chairs are not dispatched yet. Can i know why the delay?

THanks,
Srini
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Nov 9, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2016

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apology for the inconvenience caused to you.

This is in regard to your order 1068043. Your order is in packed stage. We have escalated your case to our concerned department regarding the order shipment. You will get tracking details via email once the dispatch is done.

Thank you for your patience and support.

Regards,
Team IB

Verified Support

Oct 09, 2016

IndustryBuying.com Customer Care's response Dear Customer,

kindly accept our sincerely apology for not being able to satisfy your requirement.

We're writing to let you know that due to some issue your order has been cancelled from our side & refund for the same is also done on 08th Oct with reference id. 57f8b7f14dbeb. We regret for the inconvenience once again. Thank you for your patience & support.

Regards,
Team IB