[Resolved] IndustryBuying.com — product not delivered

Sydney Ferns

from Raia, Goa

Address:	New Delhi, Delhi
Website:	its an online website were they sell mostly hardware products

Hi
My order no. Is [protected] on 7 oct i had plcaed my order and its will be almost a month now i reported a complaint already but everytime i call the person on call says they forward the complaint and give them 48 hrs now its almost 16 days everytime i call 48 hrs 48hrs 48 hrs nothings happening and i also paid for the product seems like industry buying doesnt care for their customer because almost a month now every other daay i call them they tell me that the complaint is forwarded to their complaint department still no updates im really sick and tired of these games i don't if this site is fraud or what but i think my hard earned is gone to dust i hope you will help me with my concern thank you in advance

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Dec 10, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apology for the inconvenience caused. We would like to inform you that due to some issue from the logistics the order is not yet delivered, so we have done refund for the same from our side with transaction id. 5a02c5da3f554 and same will be reflects in your account within 3 to 4 business days.

Warm Regards,
Customer Support
Team IB

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Comments

Selvam.edr

from Bengaluru, Karnataka

We had procured the subject multimeter around 30Nos and later found that all these multimeter leads has been changed internally with local leads and the packs looks sealed. But inside the leads is not the original one. Hence we would like to highlight you about your quality of supplies.