[Resolved]  IndustryBuying.com — product not shipped yet

Hello, I have placed 2 orders on 13th April, 2018.

Order No :[protected]

Order No :[protected]

Both of the items are not dispatched yet and it's been over 10 days. I'm really frustrated about this issue and i have tried to contact their customer service via phone many times but no one is interested in picking up the phone call.

Please ship the items or kindly refund the amount.
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Jun 2, 2018
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2018
IndustryBuying.com Customer Care's response
Dear Customer,

kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that your both orders 3843038 & 3844305 has been cancelled & refunded with the reference id [protected] & [protected]on April 26, 2018, & same will get reflect within 4-7 business days from the date of refund. Hence, this case stands closed from our side. We appreciate your understanding and patience in this regards.

Warm Regards,
Customer Support
Team IB
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