[Resolved] IndustryBuying.com — Product received damage, no response, sent mail order no :[protected]

bhadaktiya

from Gurgaon, Haryana

Address:	Chittorgarh, Rajasthan, 312001
Website:	www.industrybuying.com

Dear sir/maam,
One deep-freeze buy order no :[protected] yesterday it is delivered, but freeze body demaged so, muje essa product nhi chahiye, order online diya toh aap esse product send krenge kya, a companu growth by customer satisfaction, but esse product dekh k toh kya customer satisfy hoga aur koi leta hoga toh usko b mna hi krna pdega,

# boday demage
# bill pura fata hua.
Customer paise de rha he, esse hi product sell krti h kya aapki company, i need my money return, i will send your product back to you, esse demage product nhi chahiye. Muje mere paise return chahiye with transportation charge jo ki abi send krunga tb legega wo.

O please request to you plz customer ko acche product send kro taaki aur 4 jno ko bole ki waha se lo, but esse product send kiya ki...

Demage body photos also attached you can see

+2 photos

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May 2, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apologies for all the inconvenience caused to you. We're writing to let you know that we have already escalated your case to our concerned department. We request you to allow us a bit more time rest assured, we'll definitely try to resolve this issue at the earliest.

Regards,
Team IB

Verified Support

Apr 01, 2017

IndustryBuying.com Customer Care's response Dear Customer,

We're writing to let you know that as discussed with you, we are initiating the refund of Rs. 2000 against your order delivered in damage condition. You will get the refunded amount within 2 to 3 business days. Thank you for your patience & support in this regard.

Regards,
Team IB