[Resolved]  IndustryBuying.com — Refund not being issued

Address:New Delhi, Delhi, 380059
Website:IndustryBuying.com

On 6th July I had placed an order with the Order No :[protected]. After receiving payment they said that due to GST they will take a week to dispatch the order. So I canceled the order. According to the refund policy I should have received my refund within 2 days as stated by them on there website "1. Credit/Debit Card/Net Banking/Wallets – 2 business days"

But when I contacted them they said it will take "2-3 business days." to process the refund request since this is an "automated step" and after that 2 more business days for the wallet to reflect the balance.

Ok so I waited on the 5th business day (Today ) I called back again and this time as soon as I said I want a refund is pending they came up with another excuse "we are facing a problem with the wallet refund" please wait 2-3 business days.

As I have read over here there are several similar complaints over here and the sole intention of this company is to earn free interest from the customers hard earned money.

I demand an immediate refund of Rs 1307.
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Aug 13, 2017
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
IndustryBuying.com Customer Care's response
Dear Customer,

Kindly accept our sincere apologies for all the inconvenience caused. We would like to inform you that refund against this order has been done from our side on 12th July with transaction id.[protected] & will be reflects in customer account within 2 business days.

Regards,
Team IB
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