IndustryBuying.com — Refund not issued

Address:chetak enterprises mcb-z-300501, w.no.4, ahata niaz mohd, amrik singh road State Code: 03 GSTIN: 03BINPK0460L2Z8
Website:www.industrybuying.com

Order no:[protected], dated: 17 nov 2020, order amount: 18586/-, full advance amount was credited to emtex engineering account on 17 nov 2020, order was auto cancelled 21 nov 2020 and refund was initiated as per industrybuying.Com portal. After many call followups they finally agreed and asked my bank details through email dated: 22 march 2022. After 5 more further followups now the company email dated: 2 may 2022 says that refund cannot be issued as company is closed in which my payment was credited. As per best of my knowledge the ownership rights of company have changed after india mart invests rs 104 cr for 26% stake in industrial platform ib monotaro but still the emtex engineering is still holding 22.4% stake in the company. Also if ownership rights have changed than that does not mean this company can refues my refund as the debtors/creditors would have been loaded into the new company as well. I'd paid to industrybuying.Com and not to some vendor directly and they cannot shrug away from the refund by simply saying that ownership rights have been changed therefore they cannot refund my legitimate money. Please find attached the screenshots and advance/refund receipts issued by industrybuying.Com but they are blankly refusing now.
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