[Resolved] IndustryBuying.com — refund not yet processed

Roopali Marketing

from Bengaluru, Karnataka

Website:

industrybuying.com

Order id:[protected] or 3142900
This order was cancelled due to unavailability of product and i was told that i will be getting refund within 7 days. I had paid money on 1st december 2017 and today it is 20 th. I have made multiple calls but they always come up with new reason. Sometimes the ticket is not raised and some times they say that they will escalate to concerned team. But i have not got any leads from them till now. What should i fo now to get back my money?

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 31, 2018

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apologies for the inconvenience caused to you. We would like to inform you that we have forwarded the complaint to our concerned department, refund will be done within 2-3 working days from our side & same will get reflect in your account 5-7 working days from the date of refund.
Thank you for your patience & support.

Regards,
Team IB