IndustryBuying.com — Regarding return - not refund amount

Address:Khasra No: 401, 402, First Floor, Ghitorni, Delhi - 11003
Website:www.industrybuying.com

I have purchased a product-Neptune Simplify Farming
Knapsack Hand Operated Sprayer Gold-41 (Blue, 16
Ltr), on 27/09/2021 and received on 2/10/2021.the order no ([protected]), Receipt No.: PI12297053.
I am not satisfied with the product, build quality is to bad and pipe had dents pressure it not good. The nozzle which i received is look like a used one. the entire product is secondhand.So i raised complain through mail regarding that product and i request to make a return and refund my money back.still now the product haven't reverse and amount was not refunded.when ever i raise complain they just sayin the product will reverse in 24hr, 48hr till today(20/102021).i almost mail 8 time and called 20 times there are not taking any further steps.i have attached the product details and mails for your reference. i request you to take severe action on they and ask they to make refund the amount as soon as possible . As a request form young farmer. Thank you
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