[Resolved] IndustryBuying.com — sent faulty / damaged item

[Resolved] IndustryBuying.com — sent faulty / damaged item

S sms25 from Bengaluru, Karnataka

Dear sir, I purchased htc dm-81 digital multimeter (Ac voltage range 0 to 750v) through your site and i received my order today (01/09/2018) there are some faulties as followed below. 1) connecting wires/leads got damaged (Photo i purchased htc dm-81 digital multimeter (Ac voltage range 0 to 750v) through industrybuying.com and i received my order saturday (01/09/2018) there are some faulties as followed below. 1) connecting wires/leads got damaged (Photo is enclosed below) Order no :[protected] Regarding this i sent email on saturday & sunday and also i called them and spoke to one of the person but till now i didn't get any response from them. I would request you to get justice from them and please inform them to replace my order. +2 photos Was this information helpful? No (0) Yes (0)
Oct 15, 2018 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 IndustryBuying.com Customer Care's response Dear Sir, Kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that we have already forwarded your complaint to our concerned department. So, we request you to allow us bit more time. Regards, Team IB Verified Support Sep 14, 2018 IndustryBuying.com Customer Care's response Dear Sir, .Kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that we will forward your request to our concerned department to refund your amount within 24-48 hours from our side and same will reflect within 4-7 business days in your account. Regards, Team IB
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