[Resolved] IndustryBuying.com — The order is not processed from 15 days and still in hold

venugopal basavathula

from Hyderabad, Telangana

Address:	Adilabad, Andhra Pradesh, 504208
Website:	www.industrybuying.com

Hi Team,

I am having a very bad experience with your Industry buying online. I have placed an order on 20th Jun 2017, But it is still in conformed status only. I have called up the customer care but they have not responded me properly, Also they have given some false info that the product will be delivered in 3 days, 1 Week like that.
But today, I have tried calling the customer care, but Its simply disconnected.
Note: I tried to encourage you/your online stores by waiting for 15 days and given 3 chances by calling the customer care and believing in them.
But, You do not deserve it.
Final comment--You have to improve a lot.

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Aug 13, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apologies for all the inconvenience caused to you. We would like to inform you that we that your order has been cancelled from your side due to delay & refund for the same has been also done on 05th July with transaction id. [protected]. We deeply regret for all the inconvenience caused.

Regards,
Team IB