[Resolved]  IndustryBuying.com — too much delay in order

Address:New Delhi, Delhi
Website:www.industrybuying.com

Order id is 4431886 and 4429757
We are following up with customer service team of industrybuying.com but they are unable to answer the reason of too much delay in above mentioned order id. If more than 7 days, you need to dispatch a material then how the need of industries will be fulfilled?
Moroever, the response of customer team is pathetic as maximum time, they dont attend call during office hours. If they receive, they are totally clueless about the status of the order.
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Sep 9, 2018
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
IndustryBuying.com Customer Care's response
Dear Customer,

We deeply regret for the inconvenience caused. we would like to inform you that the order was cancelled due to availability of product with our vendor and as we are a marker place company dependent on the Vendors for the fulfilment of the Orders, if vendor doesn't have it then we need to cancel the order and refund will be done within 2 to 3 working days and same will get reflect within 4-7 business days in your account.
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