[Resolved] IndustryBuying.com — Worst service in product delivery. (Wrong product delivered)

Eshwarallah Yogalingam

from Mumbai, Maharashtra

Website:

www.industrybuying.com

Order no[protected]. Product delivered on april 3rd, 2017.

I have received a different (Wrong) product on their website: http://www.industrybuying.com/toggle-clamps-steel-smith-CL.CL.TO.409603/?q=STEEL-SMITH+Toggle+Clamp+Capacity+...⇄

Also, refer the attachments what delivered by industry buying.

More than 30 days am trying to return this product they do not take the product back.

Additional details - on april 26th what they have committed:

“dear customer,
Greetings for the day!!!
This is in regard to your order 1668739. Kindly accept our sincere apologies for all the inconvenience caused to you. We're writing to let you know that we have initiate the refund against your order from our side. You will get the refunded amount within 2 to 3 business days. Thank you for your patience & support in this regard.
Have a nice day!!!

Regards,
Vishal tyagi
(Team ib)
”

After refund committed, more than 9 working days gone, still not resolved this issue industry buying.

They never care about post delivery.

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Jun 11, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

IndustryBuying.com Customer Care's response Dear Customer,

We really apologies for all the inconvenience caused to you.
We would like to inform you that we have already done the refund against your order from our side with UTR NO. CITIN[protected]. We request you to coordinate with your bank if the same is still not reflected in your account. Thank you for your understanding & support.

Regards,
Team IB