IndustryBuying.com — Wrong product delivered and no return arranged inspite of 5 complaints

Address:

Piramal Mahalaxmi, Shanti Nagar, Shanti Nagar Saat rasta

The consignment KARAM SHOES SIZE 7 (consignment nos [protected])was received on[protected] and after opening the package it was found that some other brand low quality shoes of size 8 has been delivered. The complaint was raised on same day and it was committed that return pick up will be arranged within 24-48 hours but no call and pick up was arranged. The same complaint was raised 5 times and everytime they are telling to wait for 24-48 hours for pickup, but 23 days has crossed and the still return pick up has not being arranged. If this is the situation with return pick up, I cannot imagine the scene of waiting time to get the refund back.