IndustryBuying.com — Wrong tyre received

Website:

www.industrybuying.com

I ordered two wheeler Front & Back wheel tyres but I received two front tyres only.. Below I mentioned the problems I faced with industry buying.

Dear Vishal,

Here I attached the photo copy for your reference, and I am waiting for reply or corrective action from Team IB. I received Ceat Secura Zoom instead of Ceat Grip 6 Ply 46P. Do the needful.

Thanks & regards,
Sundaravadivel S

________________________________________
From: Vishal Tyagi [vishal.[protected]@industrybuying.com]
Sent: 13 May 2016 14:36:04
To: Selvaraj, Sundaravadivel
Subject: RE: Wrong bill or wrong product

Dear Customer,

Please accept sincere apologies for all inconvenience.
We would like to inform you that we have escalated your case to our concerned department. We shall get back to you shortly in this regards.Thank you for your patience and support.

Regards,
Team IB


[protected] Original Message[protected]
From: Selvaraj, Sundaravadivel
Sent: 5/12/2016 10:32 AM
To: [protected]@industrybuying.com
Subject: Wrong bill or wrong product

Dear ib Team,

I have ordered two wheeler tyres as below mentioned

Ceat Secura - 1 Nos

Ceat Grip - 1 Nos

Order ID - 625963

Order date - 30 Apr 2016 03:00


one of this item was delivered to me on 9 May 2016. In that item the bill was mentioned as Ceat Grip (1561Rs) but the product which I received was Ceat Secura (1460Rs). I tracked my order in net it says Caet Grip is delivered & Ceat Secura is waiting for shipping.

Actually Ceat Grip tyre is need to be delivered for me. Kindly do the needful.


Regards,

Sundar