[Resolved] IndustryBuying.com — complaint for order no 103066947
SuSushant kr on Dec 12, 2017
The order was for printer, received late and the box was open and packing was also broken, intimated about its condition was told to try it will work, it won’t work, asked for immediate replacement or otherwise refund. They told to provide doa certificate, requested to epson company for the same, they are not providing, your company is refusing to refund, now it’s too late and i have printer, please look after this matter and arrange the refund
Complaint marked as Resolved Jan 25, 2018
[Dec 12, 2017] IndustryBuying.com customer support has been notified about the posted complaint.
Verified SupportIndustryBuying.com Customer Care's response, Dec 23, 2017
This is in regards to your order 3066947. Kindly accept our sincere apology for the inconvenience caused to you. We request you to contact with brand customer care & request you to share the DOA (dead on arrival ) certificate with us, so that we may assist you better in this regards.
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