[Resolved]  IndustryBuying.com — Pathetic order

Address:Jaipur, Rajasthan, 302006
Website:industrybuying.com

I placed an order 26.5.17 through your site and my order nos. is[protected] but till date nothing is communicated to me about my order. I called twice on the toll free number and the response is so bad that I have no words to explain.
Today, the person straight forward told to cancel the order, if don’t to wait and with attitude that he least bothered.

After this conversation, I realized that I made biggest mistake to place the order through your site.

Request to kindly let me know he date of delivery and oblige me first and last time.
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Jul 14, 2017
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
IndustryBuying.com Customer Care's response
Dear Customer,

Kindly accept our sincere apologies for all the inconvenience caused. We would like to inform you that due to product availability issue with vendor your order is not yet ship therefore we have escalated a case to our concerned department. Please be assured, we are working on your case & will surely try to ship this order asap.

Regards,
Team IB
Complaint comments 

Comments

Dear team,
I have not received my order, it is almost 8days there is no information about my order delivery, could you let me know, when it will be delivered, at you guys have to share delivery times or date, kindly check and do the needful.
I have placed an order for 2 Nos. Submersible fountain pumps on 12.05.2017 vide order No.[protected] but till now have not received.Please let me know the fate of my order.

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