[Resolved]  Infibeam — infibeam is not cancelling order

Hello sir

I have by mistake ordered something else instead of something else and i need to cancel the order my order id is 21244392, when i called them to cancel in just half and hour to cancle order they were denying me saying its international shipping but in product page i checked no where it is mentioned and they just want to keep money help me please on that to cancel my order and refund my money 17000 is big amount for middle class what my family will eat if they will not retunrn my money and cancel order
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Feb 11, 2019
Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
Infibeam Customer Care's response
Dear customer,

Please accept our apologies for the inconvenience caused.

Regards to the cancellation of the order ID:21244392. Your order has been processed for cancellation on your request and refund has been initiated. Once order cancellation has been completed, a confirmation email will be sent to you.

Hope the above information is useful.
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