Submit a Complaint
Claimed

Infrastructure Development Finance Company [IDFC] Complaints & Reviews

www.idfc.com
1
Updated: Jun 21, 2025
Complaints 672
Resolved
123
Unresolved
549
So far, so good. Infrastructure Development Finance Company [IDFC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Infrastructure Development Finance Company [IDFC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Infrastructure Development Finance Company [IDFC]

Having problems with Infrastructure Development Finance Company [IDFC]?

File a complaint and get it resolved by Infrastructure Development Finance Company [IDFC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Business & Finances
Infrastructure Development Finance Company [IDFC]

Infrastructure Development Finance Company [IDFC] reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nathgautam
from Shillong, Meghalaya
Jan 31, 2022
Report
Copy

The above subject "Infra Bond" matured on 31st December 2021 but the matured amount has not been remitted yet to my Bank account, registered with you. I have already informed my concern through emails, addressed to the ids' "einward.[protected]@kfintech.com" & "[protected]@idfcfirstbank.com" on 11th & 13th Jan 2022. It was informed per return mail that the matter will be looked into but without result till date.

In view of the above, I would request for necessary action to immediately remit the matured amount to my registered bank account.

Gautam Nath
Mob: [protected]
email: [protected]@yahoo.co.in
+1 photos
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Salemabad
    from KANPUR, Uttar Pradesh
    Jan 31, 2022
    Report
    Copy

    Non receipt of bonds redemption amount

    Respected Madam/sir
    I had subscribed a sum of Rs.20, 000/-for purchase of 4 IDFC bonds[Tranche 1] on 12.12.20211 through my application form No.55024802. The subscription was paid through account payee che.no.998130 dated 12.12.2011 which was drawn on SBI Main Branch, Kanpur. The above amount was debited by my bank account on 16.12.2011. But till date I have neither any information about the allotment of above mentioned bonds nor any...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    H
    hanamantgiri
    from Pune, Maharashtra
    Jan 29, 2022
    Report
    Copy

    Sir/ Madam,

    I am Shridhar Ranganath Giribhattanavar.
    I am having IDFC infrastructure BONDS, .
    Maturity date was 30/12/2021.
    Details are as follows..

    RL NO. 241209
    REFERENCE NO. 690937
    BENEFICIARY ACCOUNT NO [protected]
    Attached the details also

    PLEASE LET ME KNOW WHEN WILL I GET THE AMOUNT CREDITED TO MY ACCOUNT

    Regards

    Shridhar
    [protected]... Mobile Number
    +1 photos
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      7
      7151054
      Jan 27, 2022
      Report
      Copy

      Address: SR NO 200/2 PALASHPLUSH B FLAT NO 804 PINK CITY WAKAD PUNE 411057

      My having IDFC Infrastructure Bond in physical format. The Maturity date falls on 21.03.2021. Now, I want to check whether bank details and Address. are updated. Further, I want to know to procedure how to claim my maturity amount.
      Please below attached... in my bond certificate..
      +1 photos
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        RahulSinghal111
        Jan 27, 2022
        Report
        Copy

        I have submitted request to change my bank details for redemption of Infrastructure bonds around 4 weeks ago and there is no response to the request.
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hitesht123456
          from Varanasi, Uttar Pradesh
          Jan 25, 2022
          Report
          Copy

          Folio: IDD0234585 redemption amount not get credited after 1month of maturity date.
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            visudhan
            from Coimbatore, Tamil Nadu
            Jan 25, 2022
            Report
            Copy

            Best wishes to you. My name is S. Lakshminarayanan, working in GST Department. I have one IDFC Long Term Instructure Bonds[protected] Tranche2, which is getting matured by March, 2022. Since I am not having Ledger Folio Number I am not able to login to the website and update my Account details. My RL.No. is Z73657 Ref No.Z735071 Application no. 74501334. In this connection, I may be suitable guided for my updation. I tried all toll free number, and i am NOT getting full response. I am enclosing the pdf of my allotment advice. Please do the needful.
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jayaneel
              Jan 21, 2022
              Resolved
              Report
              Copy
              Resolved

              IDFC Long Term Infrastructure Bonds (2011-12) Tranche 1

              Address: Chennai Mumbai Hyderabad

              Dear Sir/Madam,

              I am holding physical bond No.IDD0223227 of IDFC Long Term Infrastructure Bonds which was matured on 30.12.21.

              I came to know that my refund cheque was despatched to my address which returned was undelivered at your end on 7.1.22.

              Later on I have updated my profile and uploaded my documents in the site www.idfcfirstbank.com/investors/bonds on 5.1.22 vide reference No.ID87903329...
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy
              S
              SABYASACHI MUKHOPADHYAY
              Jan 12, 2022
              Report
              Copy

              IDFC Long term Infrastructure Bonds[protected] Certificate no-371737 to 371740 ( regd folio no- IDD0294735 & Certificate no- 294735) in the name of SABYASACHI MUKHOPADHYAY has not yet received buyback value, though the buyback date has elapsed on 30/12/2021. I have submitted all necessary documents namely photo identity, cancelled cheque.
              My email id: [protected]@gmail.com
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                asokbhaumik
                from CHENNAI, Tamil Nadu
                Jan 9, 2022
                Report
                Copy

                Folio No. IDD0235182
                buy back date was 30/12/21, till credit not came, NO response yet from UDFC
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                Jan 15, 2022
                Updated by asokbhaumik                 Issue not yet resolved
                neither receive any reply from IDFC nor amount credited
                Jan 17, 2022
                Updated by asokbhaumik                 BUYBACK AMOUNT CREDIT STILL AWAITED
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  AshishAg18
                  Jan 5, 2022
                  Report
                  Copy

                  In my car fasttag issued by IDFC still, the chasis number MAKGM657AH4206652 is linked and not the vehicle registration number. There is no online option and customer care is not picking up calls
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    Uttara Karve
                    Jan 5, 2022
                    Report
                    Copy

                    Holding 4 nos IDFC INFRA BONDS TRENCH 2. folio no IDB0149982. I had received refund cheque no 012198 for Rs 21604/- dtd 22.2.2021 but remained undeposited by me. I had sent original cheque for refund and one more cheq no 009195 for Rs 1600/- dtd 21/2/2019 pertaining to yearly interest., (both cheqs remained undeposited by me though oversight, and were sent in original along with covering letter) to Kfintech, Hyderabad on 28/6/21 which were received by them on 3rd july 2021. cheques were sent through Professional Couriers. following up since 12/10/2021. On 12th November, as per their mail I had sent copies of my PAN and copy of cancelled cheque. yet no refund received to my account . On follow up, repeated reply to "send the PAN and cheque copy." is sent to me. I would also like to have a phone number other than call center where i can speak to right person.
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Niranjan Abhyankar
                      Jan 5, 2022
                      Report
                      Copy

                      Certificate No. 152756
                      Registered Folio No.IDB0152756
                      Number of Bonds : Four bonds @Rs.5000/- each. @8% interest payable Annually.
                      Distinctive Nos. : [protected]-[protected]

                      Name of the Bank : Bank of Baroda
                      Branch : IUCAA Branch
                      Address : IUCAA Campus, Ganeshkhind, Pune-411007.
                      Account Number : [protected]
                      IFSC code :BARB0EXTPOO
                      In spite of giving all the documents and record, we have not yet received refund of the maturity value with interest of the previous years. I have been following it up since last 4 months. Every time they assured me that it will be credited withing 7 days but nothing is happening.

                      Kindly refund it urgently.
                      Thanks,
                      D.N.Abhyankar
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        ruchita chugh
                        Jan 5, 2022
                        Report
                        Copy

                        Address: G-148 Naraina Vihar

                        Kindly contact me to discuss my complaint. My number is [protected].

                        I have infection in my fingers to type detailed complaint.
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          RakeshAnkit
                          from Lucknow, Uttar Pradesh
                          Jan 5, 2022
                          Report
                          Copy

                          Address: C47, sector H aliganj lucknow

                          Dear Concern,

                          This is to bring to your notice that I, Shri. Rakesh Agarwal, is holding 4 IDFC Long Term Infrastructure Bond[protected]Trache1 under Application id[protected]Reference number-230381). Bonds were purchased on December 30, 2011 and maturing period was of 10years which expired on December 30, 2021. The said bonds were allotted in Demat form.

                          As per the terms of the issuance/allotment of the said Bonds, the maturity amount was supposed to be automatically get credited in Bank account, but the same did not happened. Thereafter, I enquired with DP and it was informed to be that no such Bond holding is reflecting in my demat account.

                          As I am a senior citizen and in urgent need of funds, request you to look into the matter and take immediate actions to transfer the maturing amount in my Bank account.

                          Rakesh Agarwal
                          [protected]
                          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                          Jan 05, 2022
                          Updated by RakeshAnkit                           Dear Concern,

                          This is to bring to your notice that I, Shri. Rakesh Agarwal, is holding 4 IDFC Long Term Infrastructure Bond[protected]Trache1 under Application id[protected]Reference number-230381). Bonds were purchased on December 30, 2011 and maturing period was of 10years which expired on December 30, 2021. The said bonds were allotted in Demat form.

                          As per the terms of the issuance/allotment of the said Bonds, the maturity amount was supposed to be automatically get credited in Bank account, but the same did not happened. Thereafter, I enquired with DP and it was informed to be that no such Bond holding is reflecting in my demat account.

                          As I am a senior citizen and in urgent need of funds, request you to look into the matter and take immediate actions to transfer the maturing amount in my Bank account.

                          Rakesh Agarwal
                          [protected]
                          Jan 06, 2022
                          Updated by RakeshAnkit                           Not resolved
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            NarangD2021
                            Jan 4, 2022
                            Report
                            Copy

                            I hold four nos of IDFC infrastructures Bonds of value Rs.5000/- each in the year 2011 . The bonds matured on 21 Feb 2021. The total maturity amount works out to Rs. 43, 200/- (4*10800). The bonds are held in Demat form in the system of ICICIDirect.com .

                            I have not received the maturity amount so far. Please deposit my maturity value along with interest for the delayed period.
                            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              visudhan
                              from Coimbatore, Tamil Nadu
                              Dec 21, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              My having IDFC Infrastructure Bond in physical format. The Maturity date falls on 21.03.2021. Now, I want to check whether bank details and mobile numbers are updated. Further, I want to know to procedure how to claim my maturity amount
                              Jan 25, 2022
                              Complaint marked as Resolved 
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sahupromod83
                                from Bengaluru, Karnataka
                                Dec 13, 2021
                                Report
                                Copy

                                IDFC First Bank Ltd
                                Personal Loan 28649145
                                Incorrect status: Charge O/Written in Equifax credit report
                                Loan amount: 10000
                                Correct status: Loan amount repaid, closed account
                                Closure date:[protected]

                                I also have the NOC received for the bank, many times i requested bank to share the update to the credit bureaus but it didn't bother to do so.
                                It is still showing as written off in Equifax report.

                                Regards
                                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  R B Sonawane
                                  Dec 12, 2021
                                  Report
                                  Copy

                                  I have been issued fastag for my car KA03MQ7646 on registered mobile no [protected].
                                  The account now shows debit balance of Rs 1150.00
                                  I haven't used car on toll road for long time.
                                  Whenever it iwas used I recharged my fastag with much more amount.
                                  How the account goes in debit with4 using services?
                                  Bank customer care does not respond.
                                  Websites have no option to enquire or lodge complaints.
                                  Kindly instruct bank to reverse illegitimate debit and provide statement on my emai4 :[protected]@gmail.com".
                                  Bank should have complaint and redressal system.
                                  Call center no. direct to visit websites and website is absent of issues
                                  Regards
                                  Rohidas
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    [email protected]
                                    from Dehradun, Uttarakhand
                                    Dec 11, 2021
                                    Report
                                    Copy

                                    Update my 26AS as per my 16A

                                    Dear Sir/Madam,

                                    This issue is regarding FORM 16A & 26AS. I've got the IDFC bond maturity amount and my TDS was cut @20% (Rs. 4641); due to the wrong PAN updated by the company, which ideally should have been 7.5%.

                                    Now, after 7 months of complaining repeatedly via calls and mails, finally they have corrected my 16A details and provided the TDS with a 20% cut.
                                    Still on 26AS and on validating TDS, total...
                                    +3 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Related businesses

                                    RCM Business / Fashion Suitings
                                    1.1
                                    (24)
                                    Micro Technologies
                                    1.5
                                    (35)
                                    Way 2 Wealth Brokers
                                    1
                                    (9)