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Infrastructure Development Finance Company [IDFC] Complaints & Reviews

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Updated: Jan 2, 2026
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Infrastructure Development Finance Company [IDFC] reviews & complaints page 5

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N
Niranjan Abhyankar
Jan 5, 2022
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Certificate No. 152756
Registered Folio No.IDB0152756
Number of Bonds : Four bonds @Rs.5000/- each. @8% interest payable Annually.
Distinctive Nos. : [protected]-[protected]

Name of the Bank : Bank of Baroda
Branch : IUCAA Branch
Address : IUCAA Campus, Ganeshkhind, Pune-411007.
Account Number : [protected]
IFSC code :BARB0EXTPOO
In spite of giving all the documents and record, we have not yet received refund of the maturity value with interest of the previous years. I have been following it up since last 4 months. Every time they assured me that it will be credited withing 7 days but nothing is happening.

Kindly refund it urgently.
Thanks,
D.N.Abhyankar
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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    R
    ruchita chugh
    Jan 5, 2022
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    Address: G-148 Naraina Vihar

    Kindly contact me to discuss my complaint. My number is [protected].

    I have infection in my fingers to type detailed complaint.
    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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      R
      RakeshAnkit
      from Lucknow, Uttar Pradesh
      Jan 5, 2022
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      Address: C47, sector H aliganj lucknow

      Dear Concern,

      This is to bring to your notice that I, Shri. Rakesh Agarwal, is holding 4 IDFC Long Term Infrastructure Bond[protected]Trache1 under Application id[protected]Reference number-230381). Bonds were purchased on December 30, 2011 and maturing period was of 10years which expired on December 30, 2021. The said bonds were allotted in Demat form.

      As per the terms of the issuance/allotment of the said Bonds, the maturity amount was supposed to be automatically get credited in Bank account, but the same did not happened. Thereafter, I enquired with DP and it was informed to be that no such Bond holding is reflecting in my demat account.

      As I am a senior citizen and in urgent need of funds, request you to look into the matter and take immediate actions to transfer the maturing amount in my Bank account.

      Rakesh Agarwal
      [protected]
      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
      Jan 05, 2022
      Updated by RakeshAnkit
      Dear Concern,

      This is to bring to your notice that I, Shri. Rakesh Agarwal, is holding 4 IDFC Long Term Infrastructure Bond[protected]Trache1 under Application id[protected]Reference number-230381). Bonds were purchased on December 30, 2011 and maturing period was of 10years which expired on December 30, 2021. The said bonds were allotted in Demat form.

      As per the terms of the issuance/allotment of the said Bonds, the maturity amount was supposed to be automatically get credited in Bank account, but the same did not happened. Thereafter, I enquired with DP and it was informed to be that no such Bond holding is reflecting in my demat account.

      As I am a senior citizen and in urgent need of funds, request you to look into the matter and take immediate actions to transfer the maturing amount in my Bank account.

      Rakesh Agarwal
      [protected]
      Jan 06, 2022
      Updated by RakeshAnkit
      Not resolved
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        N
        NarangD2021
        Jan 4, 2022
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        I hold four nos of IDFC infrastructures Bonds of value Rs.5000/- each in the year 2011 . The bonds matured on 21 Feb 2021. The total maturity amount works out to Rs. 43, 200/- (4*10800). The bonds are held in Demat form in the system of ICICIDirect.com .

        I have not received the maturity amount so far. Please deposit my maturity value along with interest for the delayed period.
        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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          V
          visudhan
          from Coimbatore, Tamil Nadu
          Dec 21, 2021
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          Resolved

          My having IDFC Infrastructure Bond in physical format. The Maturity date falls on 21.03.2021. Now, I want to check whether bank details and mobile numbers are updated. Further, I want to know to procedure how to claim my maturity amount
          Jan 25, 2022
          Complaint marked as Resolved 
          Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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            S
            sahupromod83
            from Bengaluru, Karnataka
            Dec 13, 2021
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            IDFC First Bank Ltd
            Personal Loan 28649145
            Incorrect status: Charge O/Written in Equifax credit report
            Loan amount: 10000
            Correct status: Loan amount repaid, closed account
            Closure date:[protected]

            I also have the NOC received for the bank, many times i requested bank to share the update to the credit bureaus but it didn't bother to do so.
            It is still showing as written off in Equifax report.

            Regards
            Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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              R
              R B Sonawane
              Dec 12, 2021
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              I have been issued fastag for my car KA03MQ7646 on registered mobile no [protected].
              The account now shows debit balance of Rs 1150.00
              I haven't used car on toll road for long time.
              Whenever it iwas used I recharged my fastag with much more amount.
              How the account goes in debit with4 using services?
              Bank customer care does not respond.
              Websites have no option to enquire or lodge complaints.
              Kindly instruct bank to reverse illegitimate debit and provide statement on my emai4 :[protected]@gmail.com".
              Bank should have complaint and redressal system.
              Call center no. direct to visit websites and website is absent of issues
              Regards
              Rohidas
              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                M
                manoharanp
                from Chennai, Tamil Nadu
                Dec 8, 2021
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                Allotted date 21.02.2011
                Maturity date 21.02.2021
                No of bonds - 4 @ Rs.5000 each, worth Rs.20000.
                Folio no IDB0155504
                P Manoharan
                Amount recd is only Rs.21604 dt22.02.2021.

                Please note that I have physical original bond with me.

                Please clarify.

                Best regards
                Manoharan P
                Aminjikarai
                Chennai 600029
                Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                  G
                  g_madan
                  Dec 1, 2021
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                  Redemption amount of IDFC infra bond Tranche 2 (Series 2) has not yet been credited in my bank account. These bonds matured on 26th February 2021.

                  I have submitted all the relevant documents such as original infra bond etc. and they received on 19th August, 2021. I hqve been following up this issue with you since then but I am still waiting for the maturity amount.

                  My folio no. is IDB0304193. Total no. of bonds 4 (5000 each).

                  The REDEMPTION amount has not yet been credited. Please do the needful and share the status.
                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                    R
                    Ravariya
                    from Navi MUMBAI, Maharashtra
                    Nov 30, 2021
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                    I have received DD against the maturity of above folio number . Since we were out of India we could no redeem the DD . I Have been struggling for revaidation of DD since last 1 months but No Response .
                    Kindly help in revalodation of DD
                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                      V
                      vemulapati
                      from Visakhapatnam, Andhra Pradesh
                      Nov 29, 2021
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                      Address: Viskhapatnam

                      I have been with IDFC for 2 years and I have never faced any issues whereas recently I have changed my job So, I couldn't able to pay the last (oct) month EMI. I have already mentioned the same thing for the agent. But I have paid my last (oct) month EMI on the 11th of this month (Nov). Even though the agent behavior is rude and when I was not there at home he has shouted at my mother using filthy language and he also kicked a flower pot in my garden and while my father is confirming the date of payment he was very rude. Also, he messed my garden area and ruined my status in front of neighbors and my parents.
                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                        R
                        Rathika.V
                        from Chennai, Tamil Nadu
                        Nov 22, 2021
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                        He Manager (L&T Infra Bonds 2011),
                        L&T Infrastructure Finance Company Ltd.
                        Mount Poonamallee Road,
                        Manapakkam, Chennai-600089.

                        Ref.:- Application No- 33984116, No. of Bonds-10, Rs. 10, 000/=, DD no: 922998Bank : Corporation Bank, Branch: Erode, Tamil Nadu

                        Sir,

                        Please refer to the details given above where by I (Rathika.V) applied for L&T infrastructure bonds on[protected] but till date, I have not received Bond / Certificate even I have sent requests through mail/ phone etc. Kindly arrange to expedite to reply and send certificates.
                        My change of address is given below and my bank account details also changed
                        Thanking you,

                        Sincerely yours

                        (Rathika.V)Dr.V.RATHIKANo.64 Rajas Garden, C Block 402 Pleasanta ApartmentVanagaramChennai-600095Mobile No :[protected]

                        Compliance Officer
                        Mr. Vinay Trpathi,
                        3A/Laxmi Towers, 1st Floor,
                        Bandra Kurla Complex,
                        Bandra (East) Mumbai-400051
                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                          V
                          vivbond
                          Nov 17, 2021
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                          For infra bond tranche 2, I am unable to update bank details online on https://ris.kfintech.com because after entering myfolio no IDE0213962, i m getting message "Invalid folio no" The folio no is correct as mentoned un the bond.
                          Pls assist how to proceed further.

                          Regards
                          Vivek, Bhopal
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                            A
                            Arunpopu
                            from Teni, Tamil Nadu
                            Nov 16, 2021
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                            I have ordered for two IDFC fast tag on Nov 7th for two of my cars, but till date it has not been delivered and no contact details also provided to us. Very worst service and I suggest not to use this service as you will not be knowing the details of the courier. U will also not know whether it will be delivered or not. One day a courier person called me and said he will deliver next day but his number is not reachable since then and u will have no idea of the consignment. No tracking details and nothing. Horrible service and I strongly recommend not use this facility
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                              K
                              K T
                              Nov 13, 2021
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                              Dear Team,
                              I tried calling, writing and sending reminders since August 2021 regarding below mentioned Folios to both KFintech and [protected]@idfcfirstbank.com. I receive an automatic acknowledgement email each time promptly. But no further action after that. There is no grievance contacts in the bonds site.

                              Tranche1 - Folio # IDD9500507 - Requested for a/c and customer contact info update. First email sent on 23rd Aug 2021 and multiple followups thereafter with no yield.

                              Tranche2- Folio # IDB9500854 - Out of no where I received an email informing that the bonds are redeemed and deposited to my account. Since then I have been following up for my a/c info update and subsequent deposit. Again since last week of Aug with no yield.

                              Regards
                              Tarumani
                              Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                              I got my money credited, finally in 3rd week of December 2021.
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                                Krish1114
                                from Namakkal, Tamil Nadu
                                Nov 12, 2021
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                                I have paid my August 2021 due as partial because they assured it won't affect my credit score... And then paid the remaining carryover amount on next month with their convenience fees... And thereafter I paid my bills without any delay... But now I checked my cibil score it shows just 624 which is once above 750... I came to know that it's because they didn't updated my bills from August 2021... It's still shows unpaid even I paid on time... Kindly resolve this issue and get back my credit score normal... Thanks
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                                  M
                                  Mukesh_ kumar6736
                                  Oct 23, 2021
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                                  Address: B-450,IFFCO AONLA UNIT BAREILLY, POST- IFFCO T/S

                                  Dear Sir/Madam
                                  I had taken IDFC Bond on Feb 2011 which is mention above, was matured on February 2021.But yet not received matured amount.
                                  So Please take necessary action and amount transfer to direct my bank account through NEFT or whatever you wish.

                                  All documents copies are send already to einward.[protected]@kfintech.com
                                  1.Original bond certificate
                                  2.Pan Card
                                  3.Cancelled cheque
                                  4.Aadhar Card
                                  Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                  Please take action
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                                    G
                                    Ghane
                                    from Panaji, Goa
                                    Oct 13, 2021
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                                    My esteemed client had purchased 4 bonds of the above tranche 2 vide folio no. IDBO275622

                                    Till today we have not received the redemption payment.

                                    We have uploaded all the required documents on the link sent to us almost 2 weeks back.

                                    But till today the amount is not credited to the bond holders bank account.

                                    We have sent several emails regarding this but failed to get satisfactory reply.

                                    Sincere request to please look into the matter and do the needful

                                    Thanks & Regards

                                    Sandeep
                                    Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                      G
                                      Ghane
                                      from Panaji, Goa
                                      Oct 13, 2021
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                                      My esteemed client had purchased 4 bonds of the above tranche 2 vide folio no. IDBO275621

                                      Till today we have not received the redemption payment.

                                      We have uploaded all the required documents on the link sent to us almost 2 weeks back.

                                      But till today the amount is not credited to the bond holders bank account.

                                      We have sent several emails regarding this but failed to get satisfactory reply.

                                      Sincere request to please look into the matter and do the needful

                                      Thanks & Regards

                                      Sandeep
                                      Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
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                                        B
                                        Biman Nandy
                                        from Chennai, Tamil Nadu
                                        Oct 4, 2021
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                                        I have purchased four bonds of IDFC on 30 December 2011 which will be matured on December 2021. But so far not received any intimation or notice.
                                        Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
                                        Not yet received any response from IDFC
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