Infrastructure Development Finance Company [IDFC] — idfc bonds physical certificate not received

Address:

560078

The karvy computer share pvt. Ltd.
(Unit-idfc infrastructure bond)

Dear sir, i have invested in idfc infra bonds (4 nos.) for the fy[protected], application no. 55206077 and beneficiary account no. Folio - idb0385029 and an amount
Of rs. 20, 000/-. I just received soft copy over the mail and not yet received physical document bond certificate so far. I have send couple of times email but no response. Now i am hearing that de-materialize of the physical documents on or before 5th dec 2018.in this case how can i add those bonds to my any of the existing demat account. Please help me out in that. I request you to kindly send the bond certificate at the earliest or help us how to to processed in that